Empowering SMB Retailers- Introducing Zakya by Zoho Corp

Image: Illustration depicting the features and benefits of Zakya, Zoho Corp.'s innovative point-of-sale solution for SMB retailers.
Empowering SMB Retailers- Introducing Zakya by Zoho Corp

Zoho Corp., a major player in cloud software, has recently unveiled Zakya, a cutting-edge point-of-sale(PoS) solution tailored to revolutionize the operations of small and medium-sized brick-and-mortar retail stores throughout India. With a robust array of features designed to streamline inventory management, facilitate omnichannel sales, and enhance the overall customer experience, Zaky promises to drive efficiency and foster revenue growth for retailers.

Key Drivers Behind Zakya’s Launch:

Zoho conducted an extensive survey involving over 1,000 potential customers to gain insights into the pain points and expectations surrounding PoS solutions. The findings highlighted three primary priorities: ease of use, cost-effectiveness, and mobile billing capability.

In response to these identified needs, Zoho meticulously crafted Zakya as an affordable yet powerful PoS platform, empowering SMB retail stores to efficiently manage in-store sales, inventory, customer relationships, and analytics.

Zakya's Streamlined Retail Operations:

Inventory Management:

Zakya simplifies inventory cataloging, monitors stock levels, and minimizes wastage and stock-outs. Features such as low stock alerts ensure timely reordering and product availability, optimizing the customer experience.

Omnichannel Selling:

The solution seamlessly integrates orders from various channels—whether in-store, online, via social media, or mobile app—into a unified system with synchronized product catalogs and inventories, ensuring consistent order fulfillment and customer satisfaction.

Mobile-Ready Solution:

Zakya transforms any Android smartphone into a versatile billing terminal, enabling sales associates to accept payments on the go. Customers can even self-checkout on the staff's device, reducing wait times and enhancing efficiency.

Analytics & Reporting:

The software generates real-time reports on sales performance, peak sale hours, and top-selling or out-of-stock items, empowering retailers to identify opportunities for sales improvement and strategic decision-making.

Cost and Implementation Advantage:

Unlike traditional hardware PoS systems with hefty setup costs, Zakya offers zero setup charges and requires only a mobile device. With an annual fee of Rs. 6,000, its affordability and device mobility make it an attractive option for frugal, small retailers. Additionally, quick registration and minimal in-store changes enable retailers to swiftly leverage Zakya's capabilities without the need for extensive overhauls.

The Road Ahead:

Backed by Zoho's cloud expertise and global reach, Zakya is poised to accelerate technology adoption and streamline operations among India's small, offline retailers. With its user-centric design and focus on addressing key industry challenges, Zakya represents a significant step towards modernizing and empowering SMB retailers across the country.

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